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Impacting Lives Through Virtual Consult

Ciaranmae

Virtual consultations are incredibly powerful when it comes to connecting with your patients. The minute you receive a video from your existing or future patient, you learn more about them and what they’re looking for. This is important as you now have a way that you can understand their concerns & develop a tailored plan of action on how you will be able to help them reach their goals. This also helps you, as the dentist reduces chair time that is solely based on the initial consultation. How many times has a patient come in, been presented with a plan but never moves forward? This helps lower the time you’re spending at the chair and gives you back time to create these shorter customized videos. Once you send back that personalized video consultation to them, the relationship begins to bloom because you’ve taken time to make the process all about the patient. 

 

 

 

 

Patients are told that virtual consultations are convenient & fast, which is true! While days & weeks as a dentist can prove to be busy, make a point each day to check in on the virtual consults that are coming in. A patient that took the time to reach out is showing interest in your services so it’s important to respond back. Are you finding it hard to find the time to complete virtual consultations?

 

Pro tip: Leverage our intro videos! Did you know that once you onboard and implement the virtual consultation process,  a team member can work to send these out. That way, when you block out the time, you can go in and create more personalized videos that your patients are looking for. If you are still looking for more direction on how to leverage intro videos, then check out this post on our Community Forum.  This post uncovers when it’s best to use the intro videos and how to use intro videos to close more cases.

 

Personalize those videos, docs! A personalized video to patients is the whole reason behind our virtual consultations. It will help you close more cases when you’re taking a few minutes to record that special video for your patient. Not only does it allow them to hear what you have to say and learn the estimated cost, it also gives them the opportunity to show their friends and family the video. This all comes into play when it’s time to make a decision, because the patient may not be the only one involved in the decision making process! 

 

Lastly, virtual consultations help impact lives because you’re giving patients the ultimate experience versus a long drawn out process of the typical form of dentistry. From the minute they hear from you, they’ll get the feeling that this is more than just going to the dentist, but that it’s about growing their self confidence and that you’re there to help them. 

Docs, join the conversation with us in our Community Forum. You can ask questions or share advice while learning from our like minds in our community! If you’re not a part of Smile Virtual yet, what’s stopping you? Sign up or schedule a demo with us to get started.

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I'm A Patient

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Nicole Z

She had always wanted a new smile for graduation. Nicole had worked her whole school life to become a lawyer and she wanted a smile to match her academic accomplishment. She had some size discrepancies and positioning of her teeth. So, after sending in a Smile Virtual consult and looking at her personal video she knew what she wanted to do. We decided to have 10 conservative veneers done to widen her smile and correct the tooth size she was concerned about. Her graduation pictures were beautiful.

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Nicole J

Nicole had braces when she was younger and also had some gum surgery that left some scarring. She sent me a Smile Virtual consult request to see if there was anything possible to correct her smile. I was able to describe what was possible in her personal video. She never thought that what I described was possible. She decided to move ahead after her consultation. We were able to correct the past orthodontic care and gum treatment with a gum lift and 10 veneers. She had a beautiful result for her wedding pictures

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Jenn

She had seen all the other patients we worked with on Instagram. She really liked what she saw, and wanted to know more. She clicked the link in my Bio, submitted a selfie smile, and I sent her a personal video through Smile Virtual. I went through the veneer process and examples of other smiles, and how much things would cost. She liked what she saw and asked to schedule an appointment. We delivered 10 veneers other top teeth and 8 veneers on the bottom.

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Maria

Maria had treatment in another country. This treatment created discolouring, uneven surfaces, and shapes. She wanted her smile whiter and even. Because there was a language barrier, the Smile Virtual Consult created a perfect opportunity to show her what was possible. After looking at her personal video, she decided to have 10 conservative veneers. She finally achieved her perfect smile.

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Nicole P

She had a nice wide smile, but her teeth always looked small. She had tried whitening, but that didn’t achieve the look she wanted. After going through the details of her smile on the Smile Virtual consult, she saw how her gums were creating asymmetries. She decided that she wanted to have 12 veneers with a gum lift. The gum lift helped to create the perfect frame and size for her beautiful new smile.

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Lexi

She was not happy with the shape and position of her teeth. A side tooth was missing, and her bite caused functional issues. With a Smile Virtual consult she was able to hear that I had a deep knowledge base about bite issues and she could see that we could correct old dental work. 9 porcelain veneers and an implant crown were done to transform her smile.
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